Privacy

Privacy Policy

How Green Compare collects, uses, and protects your business data.

Effective Date: February 2026

1.

Introduction & Who We Are

1.1 At Green Compare, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal and business data you provide to us when using our comparison services.

1.2 Green Compare is the "Data Controller" for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1.3 Our contact details for any privacy-related inquiries are:

Address: Regency House Business Centre, 33 Station Road, Romford, RM3 0BS


2.

The Data We Collect

To provide accurate utility and finance comparisons, we collect the following types of information:

Identity Data: Full name and job title of the business representative.

Contact Data: Business email address and phone numbers.

Business Data: Business name, trading address, postcode, and company registration details.

Utility Data: Energy consumption (annual usage), meter numbers (MPAN/MPRN), and current supplier contract dates.

Technical Data: IP address, browser type, and usage data collected via cookies when you visit our website.


3.

How We Use Your Data

We use your information based on the following legal grounds:

To Provide Our Service: To process your comparison request and facilitate the switch to a new supplier.

Consent: Where you have explicitly opted in to receive marketing communications or "Expert Advice" calls.

Legitimate Interests: To notify you about contract renewals to ensure your business remains on competitive rates and avoids expensive "out-of-contract" pricing.

Legal Obligation: Where we are required by law or regulation to maintain specific records.


4.

Who We Share Your Data With

To complete your comparison and switch, we share your information with a vetted panel of:

Utility Suppliers: To generate tailored gas, electricity, and water quotes.

Financial Institutions: To assess eligibility for business funding or payment solutions.

Technical Partners: Secure platforms (like DocuSign) for contract signatures and CRM systems (like Pipedrive) for lead management.

Regulators: Regulatory bodies such as the Financial Conduct Authority (FCA) or Ofgem if requested.


5.

Data Security

We implement industry-standard security measures, including encryption and secure server hosting, to prevent your data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is strictly limited to employees and partners who have a business "need to know."


6.

Data Retention

We keep your personal data only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain business contact data for the duration of your utility contract plus a period to assist with renewals.


7.

Your Rights

Under UK GDPR, you have the following rights regarding your data:

The right to access the personal data we hold about you.
The right to rectification of any inaccurate or incomplete data.
The right to erasure (the "right to be forgotten") in certain circumstances.
The right to object to or restrict processing, particularly for direct marketing.
The right to data portability.

8.

Cookies

Our website uses cookies to distinguish you from other users and improve your browsing experience. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.


9.

Changes to This Policy

We keep our Privacy Policy under regular review. Any updates will be posted on this page with an updated "Effective Date."

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